The Samsung EHS Mono R32 12kW Air Source Heat Pump is a high-output, single-phase monobloc unit engineered for larger UK homes and small commercial applications. As with the rest of the Mono range, the complete refrigeration circuit is factory-sealed inside the outdoor unit, so there is no F-Gas handling on site and no indoor hydro box required - just a water flow and return connection.
The 12kW model delivers a COP of 4.53 at standard A7/W35 conditions and continues to produce heat down to -25°C outdoor air temperature, with leaving water temperatures of up to 65°C suiting both underfloor heating and radiator-based systems. Its higher electrical draw means a single-phase supply must be confirmed as adequate before installation; a three-phase version of this same capacity is available where site electrics require it.
12.0kW
Heating Output
4.53
COP (A7/W35)
-25°C
Min. Operating Temp
65°C
Max Flow Temp
50 dBA
Sound Pressure
R32
Refrigerant (GWP 675)
MCS Installation & Control Kit Required
This is an outdoor unit only. A Samsung control kit (MIM-E03EN or equivalent) or a pre-plumbed cylinder solution such as a Samsung ClimateHub is required to complete a working heating and hot water system. Installation must be carried out by an MCS-certified installer to qualify for BUS grant funding and the extended manufacturer warranty.
Confirm Electrical Supply Capacity Before Ordering
This 12kW single-phase unit carries a Minimum Circuit Amps (MCA) rating of 28.0 A and a Maximum Fuse Amps (MFA) rating of 35.0 A. Always confirm the property's electrical supply and consumer unit can support this load before ordering. Where single-phase capacity is limited, the equivalent three-phase 12kW model should be specified instead.
Compatible Control Kits & Wi-Fi
This unit is completed with either the MIM-E03EN or MIM-E03FN control kit (sold separately) - both provide full heating, hot water, and mixing valve control, with the MIM-E03FN adding a 7" touchscreen display over the standard wired controller. Add the MIM-H04EN Wi-Fi Controller Kit to either control kit for remote monitoring and control via the Samsung SmartThings app. Alternatively, pair this heat pump with a pre-plumbed Samsung ClimateHub or Telford cylinder, which include the necessary controls built in.
Up to 7-Year Warranty
Samsung backs this unit with a standard warranty extendable to 7 years when installed and registered by a Samsung-trained EHS installer, giving long-term cover on one of the most established heat pump platforms sold in the UK.
True Monobloc Design
The entire refrigerant circuit is factory-sealed in the outdoor unit, removing the need for on-site refrigerant handling, F-Gas certification, or an indoor hydro box.
High-Output Cold-Climate Performance
Rated to operate continuously down to -25°C outdoor air temperature, maintaining full heating output through the coldest UK winters.
Strong Efficiency at Higher Capacity
Delivers a COP of 4.53 at standard A7/W35 test conditions, keeping running costs proportionate even at 12kW output.
Low-GWP R32 Refrigerant
Uses R32 refrigerant (GWP 675), requiring a smaller charge than older R410A systems for a reduced environmental footprint.
Quiet BLDC Twin Rotary Compressor
The BLDC Twin Rotary compressor keeps sound pressure to 50 dBA despite the higher heating capacity.
SmartThings Compatible
Compatible with the Samsung SmartThings app (via optional Wi-Fi kit) for remote monitoring and control of heating and hot water.
Performance
Heating Capacity (A7/W35)
12.00 kW
Cooling Capacity (A35/W18)
12.00 kW
COP (Heating, A7/W35)
4.53
EER (Cooling)
4.33
Leaving Water Temperature (Heating)
15-65°C
Leaving Water Temperature (Cooling)
5-25°C
Operating Range (Heating)
-25°C to +35°C outdoor
Operating Range (Cooling)
10°C to 46°C outdoor
Domestic Hot Water Range
-25°C to +43°C outdoor
Electrical
Power Supply
Single phase, 220-240V, 50Hz
MCA (Min. Circuit Amps)
28.0 A
MFA (Max. Fuse Amps)
35.0 A
Power Input (Heating)
2.650 kW
Power Input (Cooling)
2.770 kW
Refrigerant & Compressor
Refrigerant Type
R32 (GWP 675)
Factory Refrigerant Charge
2.20 kg (1.49 tCO₂e)
Compressor Type
BLDC Twin Rotary
Control Method
Electronic Expansion Valve (EEV)
Physical & Acoustic
Net Dimensions (W x H x D)
940 x 1,420 x 330 mm
Net Weight
110.0 kg
Sound Pressure Level
50 dBA
Sound Power Level
65 dBA
Water Connections
1" BSPP male, inlet/outlet
Does this heat pump include an indoor control unit or cylinder?
No. This listing is for the outdoor monobloc unit only. To complete a working system you will need a compatible Samsung control kit or a pre-plumbed cylinder solution such as a ClimateHub, sold separately.
Will my single-phase supply cope with a 12kW heat pump?
This model draws up to 35.0 A (MFA) on a single-phase supply, which is a significant load. An installer should confirm the property's supply capacity and consumer unit rating before ordering; where capacity is limited, the equivalent three-phase 12kW model is the safer specification.
What size property is the 12kW model suitable for?
The 12kW Mono is generally specified for larger detached homes or small commercial buildings with higher heat loss. An accurate heat loss calculation should always confirm the correct capacity for a specific property.
Is MCS certification required for installation?
Yes. Installation should be carried out by an MCS-certified installer to ensure compliance with UK regulations, to qualify for available government funding schemes, and to validate the manufacturer's extended warranty.
Can this heat pump run underfloor heating and radiators together?
Yes. With a maximum leaving water temperature of 65°C, the unit can supply both low-temperature underfloor heating and standard radiator circuits, subject to correct system design and zoning.
BTU & WATT Calculator
Room Dimensions
Room Type
Living Room
Bedroom
Kitchen
Bathroom
Conservatory
Hallway
Glazing Type
Single Glazed
Double Glazed
Triple Glazed
External Walls
0 Wall
1 Wall
2 Walls
3 Walls
4 Walls
Insulation Level
Poor
Average
Good (New Build)
Required Heating
0
Watts
0
BTUs
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