Heatmiser neoHub Neo System Gateway G2

Product Description

The Heatmiser neoHub Neo System Gateway G2 acts as the central hub for your home’s Neo smart heating system. Connecting directly to your broadband router, the neoHub G2 allows seamless remote and in-home control of up to 32 compatible Neo devices—including Heatmiser neoStat, neoAir, and neoPlug—from your smartphone, tablet, or desktop. The gateway is quick to set up and operates with zero technical expertise required.

• Enables app and voice (smart speaker) control for heating, hot water, and smart plugs
• Mesh network technology ensures strong signal to multiple zones
• Intelligent Geo Location: automatically turns heating off when you leave home and on again when you return
• Smart Profiles: easily apply and update schedule profiles across multiple zones
• Works with Apple HomeKit, Google Home, Amazon Alexa, and IFTTT
• Automatic firmware updates for both hub and connected devices
• Simple plug-and-play using supplied Ethernet cable to your router
• Enhanced network reliability via cloud server connection, mesh networking, and signal extension options (with neoPlug)
• Clock sync and automatic British Summer Time/Zone adjustment
• Two-year manufacturer's guarantee

Applications

• Smart control of central heating, electric heating (radiators, UFH, zones), hot water systems and mains-powered smart plugs
• New builds, home renovations or existing properties wanting multi-zone or remote app-based heating
• Seamless voice and app integration in homes with Apple, Google or Alexa smart devices

What's Included?

• Heatmiser neoHub Neo System Gateway G2 (neoHub G2)
• Ethernet cable for connection to broadband router
• USB mains adaptor
• Quick start guide

Why Choose the Heatmiser neoHub Gen 2?

• Enables complete remote and smart management of home heating, hot water, and appliances
• Effortless compatibility with major smart home ecosystems (Apple HomeKit, Google, Alexa, IFTTT)
• Manages up to 32 Neo devices—expand for future needs
• Smart energy-saving and scheduling features such as geo-location and profiles
• Plug-and-play installation with robust, British-designed support

FAQ

Can I control my heating if my internet connection fails?

Yes, you can control your heating from the thermostat keypad, but you will not be able to access your heating system remotely. 

Is there a subscription fee for Neo?

No, there is no on-going fee. Neo is free to use and will be updated free of charge as enhancements are made to the service. 

What is the Range of the Neo System?

50m between each neoStat/neoHub. (Open Space)

Compatibility

• iOS 9.1 or above
• Android 6 or above
• Windows 10

Please note: Delivery times may vary depending on location, with specific details outlined below.

Standard Delivery

UK Mainland 

• Delivery Time: 2–4 working days
• Free Delivery on all orders

Express Delivery

UK Mainland

• Delivery Time: 1–3 working days
• Delivery fee of £15

Channel Islands

• Postcodes Covered: GY*, IM*, JE* 
• Minimum Order: £50
• Delivery Fee: £70

Northern Ireland, Offshore Territories & Scottish Islands 

• Postcodes Covered: BT*, HS*, KW, ZE
• Minimum Order: £50
• Delivery Fee: £35

Same Day Delivery 

• Eligible Postcodes:
  E*, EC*, N*, NW*, SE*, SW*, W*, WC*, HA*, UB*, EN*, IG*, RM*, KT*, SM*, CR*, BR*, DA*, TW*
• Minimum Order: £50
• Same Day Delivery Fee: £60
• Special Requests or Locations:
  For areas outside these postcodes or urgent quotes, please email orders@qualityheating.co.uk and we’ll do our best to accommodate.

Collections

Want to collect your order instead?You’re welcome to do so — just email us at orders@qualityheating.co.uk or message us via WhatsApp with your preferred collection time, and we’ll confirm the details.

Collection address: 284 Water Rd, Unit 9, London, HA0 1HX