The Drayton Wiser Non-relay 2nd Generation Hub (CCT501800) is the central control unit of the Wiser Home system. It connects your Wiser smart devices and lets you monitor and control them from the Wiser Home app, enabling smart home security and automation with voice commands through a smart speaker.
As a non-relay hub, it does not wire into your boiler. That makes it a flexible choice if you do not want to replace existing boiler controls, or you use a shared heating source. Pair it with Wiser radiator thermostats and other 2nd Generation devices to build up your system at your own pace.![]()
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The hub uses Zigbee 3.0 to talk to Wiser devices and built-in Wi-Fi to reach the app. It also acts as a Matter bridge, bringing your Wiser Zigbee devices into Apple Home, Google Home and Amazon Alexa. Powered by the supplied USB-C adapter with UK plug.
Zigbee 3.0
Wiser device network
Matter
Bridge to Apple, Google, Alexa
103 x 24 x 123 mm
W x H x D
Safety and regulations: for wall box mounting, electrical installation must be carried out only by skilled professionals, and the 5 V DC supply must be switched off before connecting to the hub. If the hub is mounted on a wall box, use the Wiser Wall Box Power Supply; if it is mounted on a wall or table, use only the supplied AC adapter. For indoor use only.
Compatibility: this hub has no relays and does not switch your boiler or heating. To control a boiler, choose a Wiser HubR (1, 2 or 3 channel). The hub connects to Wiser 2nd Generation devices. To use Matter you also need a Matter controller, such as an Apple HomePod or Apple TV 4K, a Google Nest Hub, or a compatible Amazon Echo.
Not included: the wall box, Wiser Wall Box Power Supply, screws and wall plugs are not in the box and must be bought separately. The manufacturer notes the Wiser Wall Box Power Supply is not available in the UK, so most installations will use the supplied adapter on a wall or table.
Setting it up
1. Get the app
Download the Wiser Home app to your smartphone. It is used to configure and control all Wiser devices.
2. Choose a position
Mount on a wall using the wall plate, or place it on a table using the four rubber feet. Keep the arrows on the plate facing up.
3. Connect power
Plug the USB-C cable from the supplied adapter into the hub's cable channel and switch on.
4. Commission in the app
Use the setup button and status LED on the hub and follow the step-by-step instructions in the app to add your devices.
Key features
Non-relay design
Does not wire into your boiler, so it works alongside existing heating controls or a shared heating source.
Smart home hub
Connect Wiser smart devices for security and automation through the Wiser Home app, with voice commands via a smart speaker.
Matter bridge
Links your Wiser Zigbee devices to Apple Home, Google Home and Amazon Alexa so they can work with other smart home products.
Zigbee 3.0 and Wi-Fi
Zigbee 3.0 certified radio for the Wiser network, plus 2.4 GHz Wi-Fi to connect the hub to your home network.
Works without internet
The Wiser Home app can manage your smart home even without internet connectivity.
Flexible mounting
Mount on a wall box, a wall or a table. Wall plate suits wall boxes with 53 mm, 60 mm and 84 mm screw pitch, and four rubber feet are included.
Devices you can bridge to Matter
Via the Matter bridge: Sensors: Window/Door Sensor, Water Leakage Sensor, Motion Sensor, Temperature/Humidity Sensor. Heating and comfort: Radiator Thermostat (including 2nd Generation), Room Thermostat, Underfloor Heating Controller, Electrical Heat Switch. Smart home control: Plug, LED Dimmer, Shades Control. Safety: Smoke Alarm (Battery). The Wiser app remains the main way to access advanced heating and energy features.
Technical specification
Product
Brand
Drayton (Schneider Electric)
Range
Wiser 2nd Generation
MPN
CCT501800 (Wiser Hub 2nd Generation with UK power adapter)
Type
Non-relay smart home hub
Relays
None (does not wire into a boiler)
In the box
Wiser Hub, 4 x rubber feet, UK power adapter with 1.8 m cable, installation instructions
Electrical
Power consumption
5 W in operation, 1 W standby
Adapter input
100 - 240 V AC, 50/60 Hz, 0.3 A max.
Adapter output
5.0 V DC, 2 A, 10 W
Wireless
Wi-Fi
2.4 GHz, IEEE 802.11 b/g/n (2412 - 2472 MHz)
Zigbee
2.4 GHz, IEEE 802.15.4 (2405 - 2480 MHz), Zigbee 3.0 certified
Max. radio-frequency power
Wi-Fi: +17 dBm (16 mW). Zigbee: +12 dBm (50 mW)
Matter
Matter bridge for Wiser Zigbee devices
Physical
Dimensions
103 mm (W) x 24 mm (H) x 123 mm (D)
Mounting
Wall box, wall or table
Wall plate
Suits wall boxes with 53 mm, 60 mm and 84 mm screw pitch
Controls
Status LED, setup button, USB-C port for AC adapter
Operating conditions
Operating temperature
0 C to 45 C, indoor use only
Storage temperature
-20 C to 65 C
Relative humidity
10% to 90%, non-condensing
Compliance
Declaration
Radio Equipment Directive 2014/53/EU and the Radio Equipment Regulations 2017 (SI 2017 No. 1206)
Frequently asked questions
Does this hub control my boiler?
No. It is a non-relay hub and does not wire into your boiler. If you want Wiser to switch your boiler, you need a Wiser HubR. This hub is for adding Wiser devices alongside your existing controls.
What can I connect to it?
Wiser 2nd Generation devices, including radiator thermostats, room thermostats, sensors, plugs, the underfloor heating controller, electrical heat switch, micro modules and the smoke alarm.
Does it work with Apple Home, Google Home and Alexa?
Yes. The hub is a Matter bridge, so Wiser Zigbee devices can be added to Apple Home, Google Home and Amazon Alexa. You need a Matter controller such as an Apple HomePod or Apple TV 4K, a Google Nest Hub or a compatible Amazon Echo.
Do I need an internet connection?
The hub uses Wi-Fi, and the manufacturer states the Wiser Home app can manage your smart home even without internet connectivity.
How is it powered and mounted?
It is powered by the supplied 5 V DC USB-C adapter (UK plug). Mount it on a wall or place it on a table using the rubber feet. Wall box mounting needs the separately sold Wall Box Power Supply, which is not available in the UK.
Can I install it myself?
Wall or table mounting with the supplied adapter is simple. Any wall box electrical installation must be done by skilled professionals, with the 5 V DC supply switched off first.
