{"product_id":"heatmiser-neohub-neo-system-gateway-gen3","title":"Heatmiser neoHub G3 Smart Heating Gateway – Third Generation Neo System Hub with HomeKit, Alexa \u0026 Google Home","description":"\u003cdiv style=\"font-family: Arial, sans-serif; color: #1a1a1a; max-width: 900px; line-height: 1.7;\"\u003e\n\u003c!-- Intro --\u003e\u003cp style=\"font-size: 15px;\"\u003eThe \u003cstrong\u003eIMI Heatmiser neoHub G3\u003c\/strong\u003e is the third-generation smart heating gateway at the heart of the Heatmiser neo heating control system. It connects your neoStat thermostats, neoFlo radiator valve heads, neoPlug smart sockets, and wireless sensors into a single, unified platform — controlled from anywhere via the free \u003cstrong\u003eneoApp\u003c\/strong\u003e on iOS or Android. A single neoHub G3 supports \u003cstrong\u003eup to 32 neo devices\u003c\/strong\u003e, making it equally suitable for a one-zone flat upgrade or a multi-room whole-home smart heating installation.\u003c\/p\u003e\n\u003cp style=\"font-size: 15px;\"\u003eConnection is via a wired \u003cstrong\u003eEthernet port (RJ45, cable supplied)\u003c\/strong\u003e to your broadband router — giving rock-solid reliability without dependence on Wi-Fi congestion. The G3 introduces a \u003cstrong\u003ebuilt-in NFC chip\u003c\/strong\u003e for faster device pairing, an extended \u003cstrong\u003e4-week system history\u003c\/strong\u003e with per-zone energy monitoring, and full compatibility with the new \u003cstrong\u003eneoFlo smart radiator valve head\u003c\/strong\u003e for UFH\/radiator hybrid systems. Communication between the hub and all neo devices is encrypted using \u003cstrong\u003eAES-128\u003c\/strong\u003e with randomly generated keys. Smart home integration covers \u003cstrong\u003eApple HomeKit, Amazon Alexa, Google Home, and IFTTT\u003c\/strong\u003e — no subscription required.\u003c\/p\u003e\n\u003c!-- Badge strip --\u003e\u003cdiv style=\"display: flex; flex-wrap: wrap; gap: 8px; margin: 22px 0;\"\u003e\u003cspan style=\"font-size: 12px\"\u003e\u003cspan style=\"background-color: rgba(0, 131, 119, 0.81)\"\u003e\u003cspan style=\"color: rgb(255, 255, 255)\"\u003eUp to 32 DevicesEthernet RJ45NFC PairingAES-128 EncryptionApple HomeKitAmazon AlexaGoogle HomeIFTTTGeo-Location4-Week HistoryNo SubscriptionneoFlo CompatibleOTA Auto-Updates\u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/div\u003e\n\u003c!-- What's in the box callout --\u003e\u003cdiv style=\"background: #f0faf9; border-left: 4px solid #008377CF; padding: 12px 16px; margin: 0 0 24px; font-size: 14px; border-radius: 0 4px 4px 0;\"\u003e\n\u003cstrong\u003eIn the box:\u003c\/strong\u003e 1× neoHub G3 unit  |  1× Ethernet cable (RJ45)  |  1× Mini USB power lead  |  UK, EU and Australian power adaptors (9V DC)\u003c\/div\u003e\n\u003c!-- Technical specifications --\u003e\u003ch3 style=\"color: #fff; background: #008377CF; padding: 10px 16px; border-radius: 4px; font-size: 16px; margin: 28px 0 16px;\"\u003eTechnical Specifications\u003c\/h3\u003e\n\u003ctable style=\"width: 100%; border-collapse: collapse; font-size: 14px; margin-bottom: 24px;\"\u003e\n\u003cthead\u003e\u003ctr style=\"background: #008377CF; color: #fff;\"\u003e\n\u003cth style=\"padding: 10px 12px; text-align: left; border: 1px solid #006b62; width: 38%;\"\u003eParameter\u003c\/th\u003e\n\u003cth style=\"padding: 10px 12px; text-align: left; border: 1px solid #006b62;\"\u003eValue\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"background: #f0faf9;\"\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3; font-weight: bold;\"\u003eMPN \/ Product code\u003c\/td\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3;\"\u003eWU101122G3\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3; font-weight: bold;\"\u003eGeneration\u003c\/td\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3;\"\u003e3rd Generation (G3)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f0faf9;\"\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3; font-weight: bold;\"\u003eMax connected devices\u003c\/td\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3;\"\u003e32 neo devices\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3; font-weight: bold;\"\u003eNetwork connection\u003c\/td\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3;\"\u003e1× Ethernet (RJ45) — cable supplied; connects to broadband router\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f0faf9;\"\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3; font-weight: bold;\"\u003eWi-Fi (app setup)\u003c\/td\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3;\"\u003e2.4 GHz — used for mobile device initial setup only; hub itself uses Ethernet\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3; font-weight: bold;\"\u003eRF communication (to devices)\u003c\/td\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3;\"\u003e868 MHz mesh network (max e.r.p. 6.24 dBm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f0faf9;\"\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3; font-weight: bold;\"\u003eEncryption\u003c\/td\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3;\"\u003eAES-128 with randomly generated keys (hub ↔ devices); HomeKit encryption (hub ↔ Apple)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3; font-weight: bold;\"\u003ePairing method\u003c\/td\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3;\"\u003eNFC chip (built-in) + neoApp — tap to pair compatible devices\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f0faf9;\"\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3; font-weight: bold;\"\u003ePower supply\u003c\/td\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3;\"\u003e9V DC via mini USB (adaptor supplied); also accepts 6–12V DC via 2.1mm jack\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3; font-weight: bold;\"\u003eMains supply\u003c\/td\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3;\"\u003e230V AC (via included adaptors)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f0faf9;\"\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3; font-weight: bold;\"\u003eDimensions (L × H × D)\u003c\/td\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3;\"\u003e170 × 91 × 25.5 mm\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3; font-weight: bold;\"\u003eSmart home platforms\u003c\/td\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3;\"\u003eApple HomeKit, Amazon Alexa, Google Home, IFTTT\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f0faf9;\"\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3; font-weight: bold;\"\u003eApp\u003c\/td\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3;\"\u003eIMI Heatmiser neoApp — iOS and Android (free, no subscription)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3; font-weight: bold;\"\u003eHistory logging\u003c\/td\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3;\"\u003e4-week per-zone history: set temperature, pre-heat periods, heating active, daily hours-run\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f0faf9;\"\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3; font-weight: bold;\"\u003eFirmware updates\u003c\/td\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3;\"\u003eAutomatic OTA — hub and all connected devices updated in background\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3; font-weight: bold;\"\u003eClock \/ time sync\u003c\/td\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3;\"\u003eAutomatic — UK BST\/GMT, CET, and New Zealand time zones supported\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f0faf9;\"\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3; font-weight: bold;\"\u003eGeo-location\u003c\/td\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3;\"\u003eYes — per-user leave\/return radius; heating activates automatically on approach\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3; font-weight: bold;\"\u003eSubscription fee\u003c\/td\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3;\"\u003eNone — full functionality included, no monthly charges\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f0faf9;\"\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3; font-weight: bold;\"\u003eRegulatory compliance\u003c\/td\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3;\"\u003eCE \/ RED Directive 2014\/53\/EU — Declaration of Conformity at heatmiser.com\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3; font-weight: bold;\"\u003eManufacturer\u003c\/td\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3;\"\u003eIMI Heatmiser\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c!-- Compatible devices --\u003e\u003ch3 style=\"color: #fff; background: #008377CF; padding: 10px 16px; border-radius: 4px; font-size: 16px; margin: 28px 0 16px;\"\u003eCompatible Neo Devices\u003c\/h3\u003e\n\u003ctable style=\"width: 100%; border-collapse: collapse; font-size: 14px; margin-bottom: 24px;\"\u003e\n\u003cthead\u003e\u003ctr style=\"background: #008377CF; color: #fff;\"\u003e\n\u003cth style=\"padding: 10px 12px; text-align: left; border: 1px solid #006b62;\"\u003eDevice\u003c\/th\u003e\n\u003cth style=\"padding: 10px 12px; text-align: left; border: 1px solid #006b62;\"\u003eType\u003c\/th\u003e\n\u003cth style=\"padding: 10px 12px; text-align: left; border: 1px solid #006b62;\"\u003eNotes\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"background: #f0faf9;\"\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3; font-weight: bold;\"\u003eneoStat Pro\u003c\/td\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3;\"\u003eWired smart thermostat\u003c\/td\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3;\"\u003eActs as mesh repeater on the network\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3; font-weight: bold;\"\u003eneoStat Touch\u003c\/td\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3;\"\u003eTouchscreen smart thermostat\u003c\/td\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3;\"\u003eActs as mesh repeater on the network\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f0faf9;\"\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3; font-weight: bold;\"\u003eneoStat-HW\u003c\/td\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3;\"\u003eHot water thermostat\u003c\/td\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3;\"\u003eHot water scheduling and control\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3; font-weight: bold;\"\u003eneoStat 12V\u003c\/td\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3;\"\u003e12V wired thermostat\u003c\/td\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3;\"\u003eRetrofit to existing Heatmiser 12V wiring centres\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f0faf9;\"\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3; font-weight: bold;\"\u003eneoStat-HC\u003c\/td\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3;\"\u003eFan coil thermostat\u003c\/td\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3;\"\u003eFor fan coil unit control\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3; font-weight: bold;\"\u003eneoAir v2 \/ v2-M \/ v3\u003c\/td\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3;\"\u003eBattery wireless thermostat\u003c\/td\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3;\"\u003eWorks with RF Switch or UH8-RF wiring centre\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f0faf9;\"\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3; font-weight: bold;\"\u003eneoFlo\u003c\/td\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3;\"\u003eSmart radiator valve head (TRV)\u003c\/td\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3;\"\u003e\n\u003cstrong\u003eRequires neoHub G3\u003c\/strong\u003e — not compatible with Gen 1 or Gen 2\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3; font-weight: bold;\"\u003eneoPlug\u003c\/td\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3;\"\u003eApp-controllable smart socket\u003c\/td\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3;\"\u003eActs as mesh repeater on the network\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f0faf9;\"\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3; font-weight: bold;\"\u003eWireless air sensor \/ contact sensor\u003c\/td\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3;\"\u003eRemote sensors\u003c\/td\u003e\n\u003ctd style=\"padding: 9px 12px; border: 1px solid #c8e6e3;\"\u003eTemperature and open\/close detection\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c!-- Key features grid --\u003e\u003ch3 style=\"color: #fff; background: #008377CF; padding: 10px 16px; border-radius: 4px; font-size: 16px; margin: 28px 0 16px;\"\u003eKey Features\u003c\/h3\u003e\n\u003cdiv style=\"display: grid; grid-template-columns: repeat(auto-fit, minmax(250px, 1fr)); gap: 14px; margin-bottom: 24px;\"\u003e\n\u003cdiv style=\"background: #f0faf9; border: 1px solid #c8e6e3; border-radius: 6px; padding: 14px 16px;\"\u003e\n\u003cp style=\"margin: 0 0 5px; font-weight: bold; color: #008377cf; font-size: 14px;\"\u003eWired Ethernet — rock-solid reliability\u003c\/p\u003e\n\u003cp style=\"margin: 0; font-size: 13px;\"\u003eUnlike smart heating hubs that run over Wi-Fi and compete with smartphones, tablets, and streaming devices for bandwidth, the neoHub G3 connects via a \u003cstrong\u003ededicated Ethernet port on your router\u003c\/strong\u003e. This eliminates range issues, packet loss, and the interference that plagues 2.4 GHz-only devices — giving consistent, low-latency control regardless of how busy your home network is.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"background: #f0faf9; border: 1px solid #c8e6e3; border-radius: 6px; padding: 14px 16px;\"\u003e\n\u003cp style=\"margin: 0 0 5px; font-weight: bold; color: #008377cf; font-size: 14px;\"\u003e868 MHz mesh network — whole-home coverage\u003c\/p\u003e\n\u003cp style=\"margin: 0; font-size: 13px;\"\u003eThe neoHub G3 communicates with thermostats and devices at \u003cstrong\u003e868 MHz\u003c\/strong\u003e — a frequency that penetrates walls and floors far more effectively than 2.4 GHz. Every mains-powered neo device (neoStat, neoPlug) acts as a \u003cstrong\u003emesh repeater\u003c\/strong\u003e, relaying signals onward to devices further away. This self-healing mesh architecture means range extends naturally as you add more devices.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"background: #f0faf9; border: 1px solid #c8e6e3; border-radius: 6px; padding: 14px 16px;\"\u003e\n\u003cp style=\"margin: 0 0 5px; font-weight: bold; color: #008377cf; font-size: 14px;\"\u003eNFC pairing — faster device setup\u003c\/p\u003e\n\u003cp style=\"margin: 0; font-size: 13px;\"\u003eThe G3 is the first neoHub generation to include a \u003cstrong\u003ebuilt-in NFC chip\u003c\/strong\u003e. When adding thermostats or accessories during setup, compatible devices can be paired by holding them near the hub rather than navigating through multiple menu screens. This significantly speeds up multi-device installations, particularly useful for heating engineers commissioning larger systems.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"background: #f0faf9; border: 1px solid #c8e6e3; border-radius: 6px; padding: 14px 16px;\"\u003e\n\u003cp style=\"margin: 0 0 5px; font-weight: bold; color: #008377cf; font-size: 14px;\"\u003eAES-128 encryption — secure by design\u003c\/p\u003e\n\u003cp style=\"margin: 0; font-size: 13px;\"\u003eAll communication between the neoHub G3 and connected neo devices is secured with \u003cstrong\u003eAES-128 encryption\u003c\/strong\u003e using randomly generated session keys — not fixed credentials. HomeKit connections use Apple's own security layer on top of this. The hub is PSTI compliant and Heatmiser publishes a Statement of Compliance covering the security update support period.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"background: #f0faf9; border: 1px solid #c8e6e3; border-radius: 6px; padding: 14px 16px;\"\u003e\n\u003cp style=\"margin: 0 0 5px; font-weight: bold; color: #008377cf; font-size: 14px;\"\u003e4-week energy history per zone\u003c\/p\u003e\n\u003cp style=\"margin: 0; font-size: 13px;\"\u003eA key G3 improvement over earlier generations is the expanded history log — \u003cstrong\u003e4 weeks of per-zone data\u003c\/strong\u003e accessible in the neoApp. You can review set temperature, pre-heat periods, when heating was active, and \u003cstrong\u003edaily hours-run\u003c\/strong\u003e for each zone, navigating by calendar or day-by-day. This makes it straightforward to identify wasted heating, verify schedule performance, and demonstrate energy savings.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"background: #f0faf9; border: 1px solid #c8e6e3; border-radius: 6px; padding: 14px 16px;\"\u003e\n\u003cp style=\"margin: 0 0 5px; font-weight: bold; color: #008377cf; font-size: 14px;\"\u003eSmart profiles — manage many zones efficiently\u003c\/p\u003e\n\u003cp style=\"margin: 0; font-size: 13px;\"\u003eRather than programming each zone individually, the neoApp lets you create a \u003cstrong\u003enamed heating profile\u003c\/strong\u003e (e.g., \"Bedroom schedule\" or \"Daytime setback\") and apply it to multiple zones simultaneously. Changing the profile updates every linked zone at once — invaluable for multi-zone systems with similar schedules, or for property managers running multiple units on a single hub.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"background: #f0faf9; border: 1px solid #c8e6e3; border-radius: 6px; padding: 14px 16px;\"\u003e\n\u003cp style=\"margin: 0 0 5px; font-weight: bold; color: #008377cf; font-size: 14px;\"\u003eGeo-location — heating follows the household\u003c\/p\u003e\n\u003cp style=\"margin: 0; font-size: 13px;\"\u003eEach user on the system can configure their own \u003cstrong\u003eleave and return radius\u003c\/strong\u003e in the neoApp. When the last person crosses the leave boundary, heating drops to setback; as the first person approaches the return radius, heating restarts — so the home is warm on arrival. Multiple users are supported, each with their own geo-location settings and access level (guest or admin).\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"background: #f0faf9; border: 1px solid #c8e6e3; border-radius: 6px; padding: 14px 16px;\"\u003e\n\u003cp style=\"margin: 0 0 5px; font-weight: bold; color: #008377cf; font-size: 14px;\"\u003eAutomatic OTA updates — always current\u003c\/p\u003e\n\u003cp style=\"margin: 0; font-size: 13px;\"\u003eThe neoHub G3 checks for firmware updates automatically and installs them in the background — for the hub itself and for every connected neo device. There is no manual update process and no risk of a device being left on outdated firmware. The first install may prompt a required update; thereafter, all updates are \u003cstrong\u003efully automatic and unattended\u003c\/strong\u003e.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"background: #f0faf9; border: 1px solid #c8e6e3; border-radius: 6px; padding: 14px 16px;\"\u003e\n\u003cp style=\"margin: 0 0 5px; font-weight: bold; color: #008377cf; font-size: 14px;\"\u003eneoFlo compatibility — UFH and radiator hybrid\u003c\/p\u003e\n\u003cp style=\"margin: 0; font-size: 13px;\"\u003eThe G3 is the \u003cstrong\u003eonly neoHub generation compatible with the neoFlo\u003c\/strong\u003e smart radiator valve head. Combined with the IMI Heatmiser RF Switch, it enables true room-by-room boiler demand from individual radiators — integrating radiator zones and underfloor heating zones into a single neoApp interface. This makes the G3 the essential hub for any new installation involving neoFlo.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c!-- Setup callout --\u003e\u003ch3 style=\"color: #fff; background: #008377CF; padding: 10px 16px; border-radius: 4px; font-size: 16px; margin: 28px 0 16px;\"\u003eSetup Overview\u003c\/h3\u003e\n\u003cdiv style=\"display: grid; grid-template-columns: repeat(auto-fit, minmax(200px, 1fr)); gap: 12px; margin-bottom: 24px;\"\u003e\n\u003cdiv style=\"background: #f0faf9; border: 1px solid #c8e6e3; border-radius: 6px; padding: 13px 15px; text-align: center;\"\u003e\n\u003cdiv style=\"font-size: 22px; font-weight: bold; color: #008377cf; margin-bottom: 6px;\"\u003e1\u003c\/div\u003e\n\u003cp style=\"margin: 0; font-size: 13px;\"\u003e\u003cstrong\u003eConnect the hub\u003c\/strong\u003e to a spare Ethernet port on your broadband router using the supplied cable. Plug in the power adaptor.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"background: #f0faf9; border: 1px solid #c8e6e3; border-radius: 6px; padding: 13px 15px; text-align: center;\"\u003e\n\u003cdiv style=\"font-size: 22px; font-weight: bold; color: #008377cf; margin-bottom: 6px;\"\u003e2\u003c\/div\u003e\n\u003cp style=\"margin: 0; font-size: 13px;\"\u003e\u003cstrong\u003eDownload the neoApp\u003c\/strong\u003e (iOS or Android) and create your free account. Connect your phone to the same Wi-Fi network as the router.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"background: #f0faf9; border: 1px solid #c8e6e3; border-radius: 6px; padding: 13px 15px; text-align: center;\"\u003e\n\u003cdiv style=\"font-size: 22px; font-weight: bold; color: #008377cf; margin-bottom: 6px;\"\u003e3\u003c\/div\u003e\n\u003cp style=\"margin: 0; font-size: 13px;\"\u003e\u003cstrong\u003eAdd a location\u003c\/strong\u003e — tap the hub's connect button. The Link light turns red when connected to your network, then \u003cstrong\u003egreen\u003c\/strong\u003e when the Heatmiser cloud link is confirmed.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"background: #f0faf9; border: 1px solid #c8e6e3; border-radius: 6px; padding: 13px 15px; text-align: center;\"\u003e\n\u003cdiv style=\"font-size: 22px; font-weight: bold; color: #008377cf; margin-bottom: 6px;\"\u003e4\u003c\/div\u003e\n\u003cp style=\"margin: 0; font-size: 13px;\"\u003e\u003cstrong\u003ePair your neo devices\u003c\/strong\u003e — use NFC tap or the in-app pairing flow for each thermostat, sensor, or neoFlo. Name each zone and assign a profile.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"background: #f0faf9; border: 1px solid #c8e6e3; border-radius: 6px; padding: 13px 15px; text-align: center;\"\u003e\n\u003cdiv style=\"font-size: 22px; font-weight: bold; color: #008377cf; margin-bottom: 6px;\"\u003e5\u003c\/div\u003e\n\u003cp style=\"margin: 0; font-size: 13px;\"\u003e\u003cstrong\u003eOptional: pair to HomeKit\u003c\/strong\u003e — go to Settings → HomeKit \u0026amp; Siri in the neoApp, create or select a Home, and scan the HomeKit code on the back of the hub with your iPhone camera.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c!-- Warning box --\u003e\u003cdiv style=\"background: #fff8e1; border-left: 4px solid #f59e0b; padding: 12px 16px; margin: 0 0 24px; font-size: 14px; border-radius: 0 4px 4px 0;\"\u003e\n\u003cstrong\u003eInstallation requirements:\u003c\/strong\u003e A \u003cstrong\u003espare Ethernet port on your broadband router\u003c\/strong\u003e is required — the neoHub G3 does not connect via Wi-Fi. A DHCP-enabled router is needed (standard on all domestic broadband routers). If your router is in a different location to your heating system, a network switch or longer Ethernet run will be required. The neoFlo smart radiator valve head requires neoHub G3 specifically — it is \u003cstrong\u003enot compatible with neoHub Gen 1 or Gen 2\u003c\/strong\u003e.\u003c\/div\u003e\n\u003c!-- FAQ accordion --\u003e\u003ch3 style=\"color: #fff; background: #008377CF; padding: 10px 16px; border-radius: 4px; font-size: 16px; margin: 28px 0 16px;\"\u003eFrequently Asked Questions\u003c\/h3\u003e\n\u003cdiv style=\"margin-bottom: 8px;\"\u003e\u003cdetails style=\"background: #f0faf9; border: 1px solid #c8e6e3; border-radius: 4px; padding: 12px 15px;\"\u003e\u003csummary style=\"font-weight: bold; font-size: 14px; cursor: pointer; color: #008377;\"\u003eIs there a monthly subscription fee for the neoApp or cloud service?\u003c\/summary\u003e\u003cp style=\"margin: 10px 0 0; font-size: 13px;\"\u003eNo. The neoApp and all cloud features — including remote access, geo-location, voice assistant integration, and history logging — are included at no extra cost. There is no subscription and no recurring charge.\u003c\/p\u003e\u003c\/details\u003e\u003c\/div\u003e\n\u003cdiv style=\"margin-bottom: 8px;\"\u003e\u003cdetails style=\"background: #f0faf9; border: 1px solid #c8e6e3; border-radius: 4px; padding: 12px 15px;\"\u003e\u003csummary style=\"font-weight: bold; font-size: 14px; cursor: pointer; color: #008377;\"\u003eWhat happens to my heating if the internet goes down?\u003c\/summary\u003e\u003cp style=\"margin: 10px 0 0; font-size: 13px;\"\u003eYour heating continues to run on its local programme. The thermostats operate normally and can still be adjusted manually at the wall. Remote app access will be unavailable until your internet connection is restored, but comfort is unaffected.\u003c\/p\u003e\u003c\/details\u003e\u003c\/div\u003e\n\u003cdiv style=\"margin-bottom: 8px;\"\u003e\u003cdetails style=\"background: #f0faf9; border: 1px solid #c8e6e3; border-radius: 4px; padding: 12px 15px;\"\u003e\u003csummary style=\"font-weight: bold; font-size: 14px; cursor: pointer; color: #008377;\"\u003eCan I upgrade from a neoHub Gen 1 or Gen 2 to the G3?\u003c\/summary\u003e\u003cp style=\"margin: 10px 0 0; font-size: 13px;\"\u003eYes. The neoHub G3 is compatible with the same range of neoStat, neoAir, and neoPlug devices as previous generations. Your existing thermostats can be re-paired to the new hub. The G3 is required if you wish to add neoFlo radiator valve heads to your system, as neoFlo is not compatible with earlier hub generations.\u003c\/p\u003e\u003c\/details\u003e\u003c\/div\u003e\n\u003cdiv style=\"margin-bottom: 8px;\"\u003e\u003cdetails style=\"background: #f0faf9; border: 1px solid #c8e6e3; border-radius: 4px; padding: 12px 15px;\"\u003e\u003csummary style=\"font-weight: bold; font-size: 14px; cursor: pointer; color: #008377;\"\u003eCan multiple people control the heating from the app?\u003c\/summary\u003e\u003cp style=\"margin: 10px 0 0; font-size: 13px;\"\u003eYes. The system owner can share access with other users, who can be assigned either Guest or Admin roles. Guest users can adjust temperatures and view zones but cannot change system settings or share access further. Only the owner can invite additional users. Each user can also configure their own geo-location leave and return settings.\u003c\/p\u003e\u003c\/details\u003e\u003c\/div\u003e\n\u003cdiv style=\"margin-bottom: 8px;\"\u003e\u003cdetails style=\"background: #f0faf9; border: 1px solid #c8e6e3; border-radius: 4px; padding: 12px 15px;\"\u003e\u003csummary style=\"font-weight: bold; font-size: 14px; cursor: pointer; color: #008377;\"\u003eDo I need the RF Switch to use neoFlo radiator heads with the neoHub G3?\u003c\/summary\u003e\u003cp style=\"margin: 10px 0 0; font-size: 13px;\"\u003eThe RF Switch is required only if you want the neoFlo to \u003cstrong\u003ecall for heat from the boiler\u003c\/strong\u003e independently, room by room. Without the RF Switch, the neoFlo still pairs with the neoHub G3 and provides full app control, scheduling, and remote access — but the boiler is still controlled by an existing central thermostat. The RF Switch enables true per-room boiler demand and is installed by a heating engineer.\u003c\/p\u003e\u003c\/details\u003e\u003c\/div\u003e\n\u003c!-- Related products footer --\u003e\u003cdiv style=\"background: #008377CF; color: #fff; padding: 16px 20px; border-radius: 4px; margin-top: 32px; font-size: 14px; line-height: 1.9;\"\u003e\n\u003cstrong\u003eRelated Products:\u003c\/strong\u003e\u003cbr\u003eIMI Heatmiser neoFlo Smart Radiator Valve Head | IMI Heatmiser RF Switch | Heatmiser neoStat Pro Smart Thermostat | Heatmiser neoStat Touch | Heatmiser neoAir V3 Wireless Thermostat | Heatmiser neoPlug Smart Socket | 3× neoFlo + neoHub G3 Starter Pack | 4× neoFlo + neoHub G3 Smart Pack\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Heatmiser","offers":[{"title":"Default Title","offer_id":57977921306973,"sku":"neoHub-g3","price":130.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/2051\/3629\/files\/HeatmiserneoHubGen2HomeKitEnabledNeoGatewayangle.webp?v=1753116989","url":"https:\/\/qualityheating.co.uk\/products\/heatmiser-neohub-neo-system-gateway-gen3","provider":"AIZO Quality Heating","version":"1.0","type":"link"}